I hate having to return on item. I do it all the time because I have to but whenever I'm there the line takes FOREVER and there's only 2 people in line most times I go! One person behind the counter is NOT HAPPY to be there and it's written all over her face. You can feel the hate they have for their job the moment you get in line.
Terrible customer service and long waits never make this a fun trip, which is why I hate doing it.
(grumble, mumble, grumble)
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